Choose Your Support Level
Professional IT support designed specifically for real estate professionals
Plans & Features
Basic Support
$25/month
Essential IT support for individual agents
Popular
Hands-On Support
$35/month
Comprehensive support for busy agents
White-Glove Service
$65/month
Premium service for high-volume teams
Email Support
Get help via email
24-48 hour response
4-8 hour response
1-2 hour response
Phone Support
Direct phone assistance
✗
Business hours
24/7 emergency
Remote Desktop Access
Direct computer assistance
✗
✓
✓
Monthly Support Tickets
Number of issues you can submit
7 tickets
15 tickets
Unlimited
Computer and Device Setup
Need help with your setting up a new computer or device? How about an annoying printer? I'm happy to help with that.
Basic setup and troubleshooting
Full computer setup, this includes printers and other devices
The full works, including software installation and configuration, plus printer and peripheral setup
MLS System Support
Help with MLS platforms
Basic troubleshooting
✓
✓
Password Management
Keep your passwords secure and organized
✓
✓
✓
File Structure & Organization
Keep your files secure and organized
✓
✓
✓
Data Migration and Backup
Keep your data safe and secure
✓
✓
✓
Calendar & Email Setup
Integrate your calendar and emails with necessary software tools
✗
✓
✓
CRM Setup & Optimization
Customer relationship management
✗
✓
✓
On-site Visits
In-person support (service area)
✗
✓
✓
Proactive Monitoring
We monitor your systems
✗
✗
✓
Team Training Sessions
Group training for your office
✗
✗
✓
Questions about our plans?
All plans include setup assistance and 30-day satisfaction guarantee